- The Mail Tracking feature of the system provides the following advantages for claims processing:
- - On-line management and review of claims status
- - Generates company correspondence required for claims evaluation
- - Monitors the length of time each claim is pending
- - Monitors compliance for processing completion
- - Notifies the user automatically when additional requested documents are received
- Accident and Health Indemnity benefits automatically calculated
- Life and Annuity death claim proceeds automatically calculated
- Due and paid premiums adjust claim proceeds amount
- Life Supplemental Contract proceeds supported
- Claims history review provided on-line
- Claims tracked by insured and incident
- User defined benefit codes
- Automatic update of general ledger accounts as defined by benefit code
- Claim payment reconciliation manual payment override
- System assigned claim numbers
- Multiple Beneficiaries and/or Providers per claim
- Automatic generation of checks and EOB letters
- On-line examination of policy claim history
- Lag studies with user-defined periods
- Additional Claims reporting available by user request
- Inception-to-date payment register
- - Claims paid by State and/or Plan
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